I may collect your personal information when you contact me, book a session or use this website. This includes your name, contact details, booking information and information you choose to share about your experience living alongside Type 1 diabetes. As this service may involve you sharing health-related information, some of this information may be classified as special category data under UK GDPR. 

Your information is used to respond to enquiries, arrange and deliver support sessions, keep appropriate records, maintain safe boundaries and meet legal or safeguarding responsibilities. The information you share is treated as strictly confidential. However, if there is concern about your safety or the safety of others, safeguarding concerns arise or if disclosure is required by law, confidentiality may be waived and in these circumstances, I will always discuss this with you where possible. 

All information is stored securely and is only kept for as long as necessary. Client records may be retained for up to 7 years after your last session, unless an alternative period is required for legal, safeguarding or regulatory reasons.

Under data protection law, you have the right to request access to your data, withdraw consent where relevant, ask for corrections and request deletion in appropriate circumstances. 

If you have any questions about how your information is stored or handled, please contact me at ellie@type1diaabetesfamilysupport.co.uk.

For full details, please see the full Privacy Policy.