Terms of Service
These terms explain the processes of this specialist, non-clinical Type 1 diabetes family support, so you can feel safe and clear at every stage of engaging with this service.
I provide specialist, non-clinical support for parents, partners and family members living alongside Type 1 diabetes with communication, emotional load, practical planning and sustainable next steps. This service is not therapy, counselling, crisis support or medical care.
By booking a session, you understand and agree that this service stays within a non-clinical scope, that I do not provide insulin or dosing advice, interpret CGM/pump data or recommend clinical changes. If your needs fall outside of the scope of this service, I may pause or end support. If safeguarding concerns, risk of harm or legal duty to disclose arise, confidentiality may be waived. I will always discuss this with you where possible.
If medical or urgent concerns do arise, I will help signpost you to the appropriate services, but I do not provide emergency or crisis support in this service.
Payment is due at booking to secure your session, cancellations and rescheduling requires at least 48 hours notice.
For full details, please see the full Service Terms.

